Dr Helen Wartnaby was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Dr Wartnaby listened to my concerns and arranged straight away for a whole raft of tests to identify any possible causes for my anaemia. The results came back very quickly and we're reviewed by another doctor. I was able to access the results on the NHS app and when I contacted the surgery I was informed no further action was needed.
Dr Wartnaby is, by far, the most perfect example of how a doctor should be.
She :
Is Caring,
Listens
Always shows concern
Is always so empathetic
Is very knowledgeable
Always conveys the notes she is typing about us
Always explains her reasons for decisions made
Immediately puts us at ease every time we have managed to see her
Always shows great Understanding
Very good in advising us of what she needs to do and why
Also very good at fully advising applicable follow u action.
Very simply, if she leaves, we will feel empty inside.
The only problem is that we have been unable to book to see her for a long time now, until Monday this week.
I am very satisfied by the care given to me. Staff are always very helpful and I really appreciate the smiles! The only suggestion I can make is about getting appointments. I have given my suggestions in answer to a previous question
I am proud of my health centre and don’t hesitate to praise it to others, but if only the appointment system could be improved, I would feel like I was a more valuable member of my community and not just another elderly person.
No the doctor was brilliant she listened to everything I said and answered me with care and consideration
They could gave listened to me and this other doctor
Instead of doing the same thing’s over and over again and look at other things . They get so far and then leave me